Bus Service Disruptions

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Overview

Have you experienced bus cancellations and/or significant delays? Now is your chance to have your say.

Background

Busways took over Lane Cove (region 7) bus operations in 2022, following the NSW State Government’s decision to franchise bus services for Sydney, Northern Beaches, Eastern Suburbs, and the Lower North Shore/CBD in 2019.

Council has been concerned that the goal of improving profitability through privatisation may have led to reduced service frequency, closure of unprofitable routes, or removal of certain bus stops, which has significantly impacted the community.

In July 2024, Transport for NSW announced changes to bus routes due to the Metro line extension. For more details, visit the Transport for NSW website.

In response to these issues, Council is continuing to provide the opportunity for local residents to lodge feedback about cancelled and/or significantly delayed bus services in Lane Cove.

Please note that Lane Cove Council is not the operator of these bus services. This information is being gathered to assist in understanding the impacts of issues experienced by our community.

Council will collect and review the survey information and share it with Transport for NSW, the Transport Minister, and other relevant stakeholders to advocate for improvements.

Have Your Say

To report continuous bus service cancellations and/or report significant delays, please make a submission by either:-

Completing the online survey; or

Email your written submission to service@lanecove.nsw.gov.au or post to Lane Cove Council, PO Box 20, Lane Cove NSW 1595, quoting SU5834.

Alternatively, you can also contact Transport for NSW to formally lodge your feedback.

Overview

Have you experienced bus cancellations and/or significant delays? Now is your chance to have your say.

Background

Busways took over Lane Cove (region 7) bus operations in 2022, following the NSW State Government’s decision to franchise bus services for Sydney, Northern Beaches, Eastern Suburbs, and the Lower North Shore/CBD in 2019.

Council has been concerned that the goal of improving profitability through privatisation may have led to reduced service frequency, closure of unprofitable routes, or removal of certain bus stops, which has significantly impacted the community.

In July 2024, Transport for NSW announced changes to bus routes due to the Metro line extension. For more details, visit the Transport for NSW website.

In response to these issues, Council is continuing to provide the opportunity for local residents to lodge feedback about cancelled and/or significantly delayed bus services in Lane Cove.

Please note that Lane Cove Council is not the operator of these bus services. This information is being gathered to assist in understanding the impacts of issues experienced by our community.

Council will collect and review the survey information and share it with Transport for NSW, the Transport Minister, and other relevant stakeholders to advocate for improvements.

Have Your Say

To report continuous bus service cancellations and/or report significant delays, please make a submission by either:-

Completing the online survey; or

Email your written submission to service@lanecove.nsw.gov.au or post to Lane Cove Council, PO Box 20, Lane Cove NSW 1595, quoting SU5834.

Alternatively, you can also contact Transport for NSW to formally lodge your feedback.

  • Reporting Bus Service Issues in Lane Cove

    This survey is available to those who wish to report issues related to a bus service operating in the Lane Cove local government area.

    Lane Cove Council is not the operator of these bus services, this information is being gathered to assist in understanding the impacts of issues experienced by our community.

    Take Survey
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Page last updated: 08 Aug 2024, 01:55 PM