Consultation on Community E-Shuttle Bus

Background

In July 2024, Council passed a Notice of Motion to conduct preliminary investigations into the feasibility, cost and logistics of introducing a community E-shuttle bus or regular bus service within the Lane Cove LGA.

A review of the feasibility of introducing a community E-shuttle service in Lane Cove has been completed and a report has been referred to the April 2026 Council meeting.

An analysis of existing public transport found generally good bus coverage during peak hours, but two key service gaps were identified:

• Greenwich and Riverview → Lane Cove Village outside peak times
• Lane Cove West Business Park → Chatswood during peak

Based on these gaps, 2 potential routes were identified for further investigation.

The investigations explored the costs associated with the provision of the service by either a private operator or Council operated services, as well as funding and partnership opportunities.

Based on its findings, the report recommended that Council:

1. Does not proceed further with a community shuttle bus service due to:

• Financial estimates indicating high ongoing operational costs,
• Lack of partnership and sponsorship opportunities from local businesses,
• Investigations have shown that similar services in other LGAs have been cancelled due to lack of demand, high operational costs and not being a core local government service,
• Bus services are a State Government responsibility

2. Continue to lobby the NSW Government for additional services where deficiencies in the public bus network have been identified.

The full report can be found under 'Documents' on the right-hand side.

Why We are Consulting

While the project currently does not have any allocated funding, we would like to further explore the community's interest in utilising an E-shuttle Bus for the routes identified above.

In April 2026, Council also resolved the following action, noting the estimated operational costs and the current lack of partnership and sponsorship opportunities for a community shuttle from local businesses:

• Consult with the community to further determine the likely use and demand for the two potential routes identified in the council officer report.

The full resolution can be found under 'Documents' on the right-hand side.

Next Steps

Please fill in the surveys below. Residents are encouraged to review the documents on the right-hand side prior to filling in the survey.